Account & Data Deletion

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Method 1: Instant In-App Deletion (Recommended)

If you have the Secret Diary Android app installed on your phone:

Open the Secret Diary app on your Android device.
Tap on your Profile tab in the bottom navigation.
Select Account & Security.
Scroll down to the Session & Account section.
Tap Delete Account.
Confirm by typing your password or required verification string.

Immediate Effect: This triggers an immediate database cascade deletion that irrevocably destroys your Master Key escrow, profile, and all encrypted notes from our production systems.

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Method 2: Online Deletion Request Form

If you have uninstalled the app or lost your Android device, submit a web deletion request below:

Registered Account Email Address We will send an automated confirmation link or OTP to this email to verify ownership.

Reason for Deletion (Optional)

I understand that this action is permanent and irreversible. All my diary entries, checklists, cloud backups, and cryptographic keys will be destroyed and cannot be recovered by anyone.

Data Deletion & Retention Transparency

As part of our commitment to transparent data handling and Google Play Developer guidelines:

Data Category	Deletion Timeline	Action Taken
Account Profile (Name, Email, Password Hash)	Immediate	Permanently purged from database.
Cryptographic Keys (Master Key Escrow, Salt)	Immediate	Cryptographically destroyed. Rendering any cached ciphertext mathematically impossible to decrypt.
Encrypted Notes, Checklists & Attachments	Immediate	Cascade deleted from database and storage.
Cloud Backup Snapshots	Within 30 Days	Overwritten during standard automated snapshot rollover cycles.
Google Play In-App Purchase Records	Retained by Google	Financial transaction tokens are retained by Google Play as required by tax and financial laws. Plixlify retains zero payment records.

Active Google Play Subscriptions Notice

Please note that deleting your Secret Diary account does not automatically cancel active Google Play subscriptions. Google Play subscriptions must be cancelled directly inside the Google Play Store:

Open the Google Play Store app on your Android device.
Tap your profile icon at the top right.
Tap Payments & Subscriptions → Subscriptions.
Select Secret Diary and tap Cancel Subscription.

Manual Deletion Inquiries

If you experience any difficulties requesting deletion, you can email our Data Protection Team directly at support@secretdiary.plixlify.com with the subject line [ACCOUNT DELETION REQUEST]. We process all manual requests within 48 business hours.